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  Quick Answers  
   
  Why join the VIP Program?  
 

Join our VIP Program, and receive local delivery prices on any Eastern Suburbs deliveries. You can also take advantage of our Reminder Service and enter the important occasions in your life into our system. Tell us the name, occasion and date, and next time Mum's birthday rolls around, you'll receive an email or an SMS reminding you in time to make her day special. Just think - never forget your wedding anniversary again!
 
   
  Are your flowers fresh?  
 

Our flowers are as fresh as they come. All our stock is hand-selected for quality by our senior florist, straight from the growers' market - collected between four and five in morning so we know that we have the first pick. If you've pre-ordered an arrangement, then it will stay fresh in our onsite coolroom until it's time to deliver. Not every florist can say that!
 
   
  How large is your range?  
 

We're proud to say we have one of the largest ranges of flowers and arrangements in the Eastern Suburbs. We also have a wide selection of potted plants available.
 
   
  How much will it cost to delivery my flowers?  
 

See our pricing guide to check your delivery area. Remember that Balwyn Blooms VIP Program members receive local delivery prices on all Eastern Suburbs deliveries. Be wary of other florists who offer "free" delivery - all this means is that the delivery cost is built into the price of the flowers. When you deal with us, you know we're upfront with you.
 
   
  When will my flowers arrive?  
 

On weekdays, we can get your flowers and gifts to their destination within four hours of receiving your order (Melbourne deliveries only). On Saturdays, same-day delivery is available, but we must receive your order by 12:00pm.
 
   
  Do you deliver on weekends?  
 
We deliver on Saturdays, but not on Sundays.
 
   
  Can you deliver interstate and overseas?  
 

Yes. We're a member of the Interflora network, and that means we can organise delivery all over Australia and the world.
 
   
  What are your shopfront hours?  
 


The shop on 542 Whitehorse Road, Surrey Hills is open 7 days a week, 365 days a year. The opening hours are:

Monday - Wednesday: 8:30am - 6:30pm

Thursday: 8:30am - 7:30pm

Friday - Saturday: 8:30am- 8:00pm

Sunday: 8:30am - 6:30pm

 
   
  Can you make up an arrangement or bouquet to my specifications?  
 

Absolutely. If there's something special you're after, call our team and let us know what you're looking for - we can match your particular occasion, tastes and budget.
 
   
  I never know what flowers to choose for a gift. Can you help?  
 

We're always delighted to help out. Our team can take a weight off your mind and recommend flowers appropriate to your occasion. Call us and let us know what you need.
 
   
  How should I look after my flowers?  
 

See the Flower Care page for everything you need to know about getting the most out of your flowers.
 
   
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